Terms and Conditions

  • 1. Seller and Customer:

  • The Seller is LET IT BRIE, registered in England and Wales.

  • (“LET IT BRIE”, “we” or “us”). These terms and conditions (of which the Security and Privacy Policy form a part) apply to all orders which you, the customer (“you” or “your”) place using this website, www.letitbrie.uk for items ordered via the Internet.

  • 2. Order process and registration:

  • Once you make an order, we will choose to accept it or not and will check your card details and your address. If we are satisfied then we will take payment from your card.

  • Goods are subject to availability. If we are unable to supply the goods, we will inform you of this as soon as possible and offer an alternative. If the alternative is not suitable then a full refund will be given if you have already paid for the goods.

  • We highly recommend you provide us with a correct e-mail address. In this case we will send you an order acknowledgement e-mail. This email does not constitute either a confirmation of the order or acceptance by us of the order.

  • Unless we have notified you that we do not accept your order we will then have entered into a contract, regardless of whether we may have debited your card or sent an acknowledgement e-mail.

  • The contract will be formed at the place of dispatch of the goods, namely the UK.

  • If you decide to register with us to purchase items using the LET IT BRIE website, you will responsible for maintaining the confidentiality of your account username and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the username and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorised manner. Please ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your registration details by ‘logging in’ on the site.

  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

  • 3. Pricing

  • Products are invoiced in GBP sterling at the price prevailing at the time you place your order and are not inclusive of delivery fees unless otherwise stated.

  • All prices displayed on the LET IT BRIE Website include Value Added Tax (VAT) which will be charged at the current rate when applicable.

  • Although we try to ensure that all prices on the LET IT BRIE Website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either re-confirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.

  • We reserve the right to update prices displayed on the LET IT BRIE Website from time to time.

  • 4. Payment

  • You may pay for the items which you order online with most major credit cards and debit cards using our secure online checkout. We regret that we cannot accept cheques or cash as payment online.

  • We can also now accept payments by PayPal. Simply select the PayPal logo in the Checkout and follow the on screen instructions.

  • When you place your order, our secure-payment gateway partner Stripe will automatically ask your card issuer for authorisation for this amount. If we get a valid authorisation, your card issuer will hold this value expecting a charge from us. LET IT BRIE products are charged at dispatch and will appear as “LET IT BRIE” on your statement.

  • To store your credit card details you will need to complete our online registration. Once you have registered, you will only need to sign in and your card details will automatically appear in the payment details. If you have 3D secure verification (Visa or Mastercard only) for your card, you may still need to provide a username and password to complete your payment.

  • Please note that we cannot guarantee the security of any data sent by email. Accordingly, please do not send us payment information via email. For details of the security measures we employ, please read our Privacy Policy.

  • About Stripe:

  • The Stripe Checkout service (“Stripe Checkout”) is technology that makes it easier for merchants on the Internet (“Merchants”) to collect payment from individuals like you. Stripe Checkout also makes it easy for you to store a credit card or debit card (“Payment Credentials”) with Stripe for use across the websites of Merchants who’ve chosen to enable it.

  • When you check out on the website of a Merchant that has Stripe Checkout enabled, we will ask you if you’d like us to remember you. When you allow us to remember you, Stripe will store certain identifying information, such as a password, your email address, or your mobile phone number (“Stripe Credentials”), and your Payment Credentials. The advantage of remembering you is that it will make your checkout quicker and easier if you come back to the same website, or to any of the other websites that use Stripe (a “Checkout Enabled Site”)–this can be especially handy when you’re on a mobile device or don’t have your credit card in front of you.

  • Stripe Checkout is a way of storing your Payment Credentials, but it doesn’t change anything else about your relationship with the Merchant you’re paying or your bank or credit card company. You are ultimately responsible for the purchases you make using Stripe Checkout. Also, the Merchant is the one responsible for providing you the goods or services that you purchase using Stripe Checkout, not Stripe. Stripe will use our reasonable efforts to keep your Payment Credentials secure.

  • If you want to delete your Payment Credentials, stop storing information using Stripe Checkout, or change your settings, you can send an email to support@stripe.com.

  • By using Stripe Checkout you represent and warrant that you are at least 18 years of age and that you will not use Stripe Checkout for any fraudulent, unlawful or abusive purpose.

  • 5. Delivery

  • We are currently unable to provide a delivery service. All LET IT BRIE products are for collection in store only.  

  • You will be notified by email or phone as soon as your order is ready for collection.

  • 7. Returns and Refunds

  • Returns are accepted only if the goods are damaged. You must inform us within 24 hours from receipt by email or phone. We may request you return the item(s) to us in original, complete and undamaged packaging. If the item has not been returned to us in the original condition, we reserve the right to refuse a refund on the item. All returned goods must be accompanied by the delivery slip that accompanied the consignment.

  • To return goods please contact us on letitbrie@yahoo.com

  • None of the above terms affects your statutory rights if goods are damaged or incorrectly supplied nor does it affect your rights under the Consumer Protection (Distance Selling) Regulations.

  • 8. Contact us

  • Via email: letitbrie@yahoo.com

  • Via facebook messenger: www.facebook.com/letitbrie

  • Via post: 17 Dean Road,Scarborough, North Yorkshire

  • Via telephone: +44 1723 658198 between 09:00 and 17:00, Monday to Saturday. Not available Sundays or Bank Holidays.

  • 9. General

  • Our cheeses are produced using artisan methods and therefore subject to seasonal availability and changes in shape/ size etc. All measurements and weights are approximate. The reproduction of colours is as accurate as the photographic and production process will allow.

  • If a cheese that has been ordered is unavailable, in the first instance we will replace it with a similar cheese that is like-for-like in terms of quality, type, origin and price. In the second instance, if this is not possible, we will contact you to discuss a replacement.

  • Except in relation to the description of products available for order from the LET IT BRIE website, we do not guarantee and are not responsible for the accuracy of any information provided on the LET IT BRIE website.

  • You may access and use the LET IT BRIE website for your personal, non-commercial use. You may not use the LET IT BRIE website or its contents for any commercial purposes without prior consent from one of the Directors or LET IT BRIE.

  • The LET IT BRIE website and its content including all text, graphics, logos, button icons, images, data compilations and software used in connection with the Pong website, is our property or that of our suppliers and is protected copyright, trade marks, database rights and other intellectual property rights.

  • We do not represent or warrant that the material contained in the LET IT BRIE website, any of the functions of the LET IT BRIE website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. The LET IT BRIE website is provided “as is”. Accessing the LET IT BRIE website is entirely at your own risk.

  • The LET IT BRIE website may occasionally include links to third party web. You acknowledge and agree that we will not be responsible for the availability of such Third Party Sites and will not be responsible or liable for any content or services available from such Third Party Sites.

  • We will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions or the actions of our sub-contractors or suppliers, is consequential or was not reasonably foreseeable to both you and us when the contract between us was formed.

  • Our liability to you under these terms and conditions will not exceed the total price charged for the items purchased. Nothing in these terms and conditions excludes our liability to you for personal injury or death caused by our negligence.

  • We reserve the right at any time to make changes to this website, these terms and conditions, our Security and Privacy Policy and such other policies as we may notify you of.

  • You will be subject to the policies and terms and conditions in force at the time you use the LET IT BRIE website or order items from the LET IT BRIE website. Changes which we are required to make by law could apply to orders which you have already made

  • You agree fully to indemnity, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of the let it brie website, or the use by any other person accessing the let it brie website using your shopping account and/or your personal information.

  • Last Updated November 2018 © LET IT BRIE.